1.1 These terms and conditions (the “General Terms“) bind you the user, (whether you are a General or Registered User, Subscriber or Employer (as defined below) (the “User“)), with respect to:
(a) your access to and use of the websites on which these General Terms appear (the “Websites“); or
(b) any information, product or service (including any Registered or Subscriber Service or Employment Services (as defined below)) provided by us on, from or via the Websites (the “Services“).
1.2 References to “we“, “all“, “our” and “us” are references to Alpha Global Network. Each time a User accesses or uses the Websites or the Services. Users agree to be bound by these General Terms.
1.3 These General Terms apply in addition to any other terms or conditions that expressly apply to any of the Services (“Specialised Terms“). To the extent that there is any contradiction between these General Terms and the Specialised Terms, the Specialised Terms shall prevail.
1.5 If any Users do not agree with these General Terms they should not access or use the Websites or use any of the Services.
1.6 We may from time to time amend, update or change the Websites, the Services, or these General Terms without notice. Updated versions of the General Terms will be uploaded onto this page. By continuing to use the Websites and/or the Services, Users are agreeing to the updated General Terms. If Users do not agree to any changes, they should not use or access (or continue to use or access) the Websites and/or Services.
1.7 Users should read these General Terms carefully before using any part of the Websites or Services and print out a copy for your records. It is advised that Users periodically check these General Terms for any amendments or changes that may be made to them from time to time.
2.1 The disclaimers, liability limitation and indemnity in these General Terms apply to all transactions effected through, or as a result of accessing, the Websites.
2.2 If Users order the Services from us through the Websites, the following conditions apply (in addition to, and to the that extent these conditions are consistent with any terms or conditions relating to these products or services appearing elsewhere in the General Terms, elsewhere on the Websites, or otherwise the subject of an agreement between us and the User):
(a) A User’s order is an offer to buy the products or the services which we may accept, in whole or in part, by providing the products or the services to such User. Any acknowledgment of a User’s order is only to confirm receipt of transmission, notwithstanding that it might state or imply that the User’s order has been accepted.
(b) Illustrations and specifications of the products or the services are indicative only. The actual products or the services supplied may differ.
(c) Where the products or the Services offered through the Websites are supplied by third parties, we are an ordering intermediary only and are not responsible for those products or services or their delivery.
(d) The price is as stated on the Websites in the relevant currency at the time of the order.
(e) Unless otherwise stated, the price excludes any applicable tax or any other government fee, levy or charge and delivery and insurance charges.
(f) The products and the services available through the Websites are subject to change at any time without notice. Listed products and Services may not be available immediately or at all. Prices might change when the products and services become available.
(g) Users authorise us to charge their nominated credit card or other electronic payment facility accepted by us with the full price, applicable tax and any other government fee, levy or charge and delivery and insurance charges.
(h) We endeavour to arrange delivery as quickly as possible, subject to availability. However, we will not be liable to any User if delivery is delayed or products or services are forwarded to the wrong destination, even if we have specified an indicative delivery time.
(i) Risk in the products passes to Users upon delivery by us to the carrier commissioned to deliver the products to Users (including on delivery to our telecommunications carrier’s network).
(j) Title to the products passes to Users with the passing of risk or upon the receipt by us of full payment of the price, applicable tax and any other government fee, levy or charge and delivery and insurance charges, whichever is the later.
(k) The provision of products or services to Users does not confer on them any Intellectual Property rights or any other proprietary rights inherent in the products supplied.
(l) We may sub-contract the supply or delivery of products and/or services at our discretion. We are not responsible for the acts or omissions of our sub-contractors.
3.1.1 The User acknowledges and agrees as follows:
(a) that we provide the Website “as is”.
(b) not to use or otherwise engage in any conduct in any way related to the Websites or the Services for any purpose that is illegal or otherwise breaches any law;
(c) not to use any information, software or any other materials contained in or accessed or obtained from or via the Websites or the Services for any purpose that is illegal or otherwise breaches any law;
(d) not to use, post or send information or code in any form to or via the Websites for the purpose of causing, or that results in, harm of any kind to us or any other person, the Websites, the content of or links to any of the Websites or any other property;
(e) any information provided by the User to us or posted or sent to or via any of the Websites to us or any other party will be true, accurate, complete and up to date and will not be misleading; and
4.1.1 To the fullest extent permitted by law we exclude, whether express or implied, all warranties (including without limitation any implied warranties of merchantability or fitness for a particular purpose), terms, conditions or representations of any kind.
4.1.2 In the event that any warranty cannot by law be excluded, our liability in any way related to the Websites (or any third party website) including the use of the Websites or any product or Service accessed, obtained or purchased via or from us or the Websites, is limited at our sole discretion to:
(a) the resupply or the repair, or where the Services cannot be resupplied or repaired the replacement, of the relevant Services or if such Services are not available, the replacement of an equivalent (in our opinion) Service;
(b) the purchase price paid by the User to us for that Service; or
(c) where relevant, taking reasonable steps to rectify or stop any malfunction of, inability to access, or instance of unauthorised use of or access to the Websites of which we become aware.
4.2.1 In no event will we or our employees, agents, suppliers, or contractors be liable to a User (whether such liability arises in contract, tort (including negligence) or otherwise) for (i) any compensatory, incidental, direct, indirect, special, punitive, exemplary or consequential damages; or (ii) any loss of data, loss of income or profit, loss of or damage to property, loss or denial of service, business interruption (in each case whether direct or indirect), even if we have been advised of the possibility of such damages or losses, arising out of or in any way connected with:
(a) access to or use of the Websites, the Services or any other website;
(b) access to, use of or reliance on any information, data, software, in, from or via the Websites or Services;
(c) the inability to access or the malfunction of the Websites or Services;
(e) the loss, use or misuse of, or unauthorized access to, any credit card details or other financial information provided by you to us (whether via the Websites or otherwise);
(f) our failure or the Websites’ failure to complete any transaction for any reason;
(g) any failure or breach (whether by us or any other person) of the Websites’ security protections, mechanisms, protocols and/or procedures;
(h) the direct or indirect use of the Websites, the Services or any other website by other persons;
(i) loss or corruption of data, information or software by any User or any other third party or interference with or damage to any User or third party computer or computer system; or
(j) or any other use of the Services and/or the Websites by any User.
4.2.2 No advice or information, whether oral or written, obtained by any User from us via the Websites, or the use of the Services shall create any warranty or other obligation not expressly stated in these General Terms.
4.2.3 As stated above, we are not liable if interference with or damage to a User’s computer or computer systems occurs in connection with use of the Websites or a linked website. Users must take their own precautions to ensure that whatever they access, select or use is free of errors, viruses or anything else (such as “worms”, “Trojan horses” or other deleterious data or programs) that may interfere with or damage the operations of any computer or computer systems.
4.2.4 We do not warrant that the Websites or the software, data or files contained in, accessed via or linked or referred to in the Websites are free of viruses (or other deleterious data or programs) or defects or that use of the Websites will not cause harm.
4.2.5 Notwithstanding anything to the contrary in these General Terms, nothing shall exclude or restrict our liability for fraud, fraudulent misrepresentation or for death or personal injury arising from our negligence.
4.2.6 Any communications or transactions with advertisers, merchants, employers and any other third party found on the Websites are solely between the relevant User and them. To the fullest extent permitted by law, we will not be responsible or liable for any loss or damage incurred as the result of any such dealings or as a result of the presence of such advertisers and merchants on our Websites.
4.2.7 We make no representations or warranties with respect to, and accept no responsibility for, the accuracy, suitability, completeness, content or use of the information accessible from, on or via the Websites, the Services or any other website.
4.2.8 These disclaimers are in addition to and are not restricted or modified by any other warnings, limitations and disclaimers contained in these General Terms.
4.3.1 The material on the Websites and anything provided as part of the Services is only of general informational value and does not in any way constitute legal or other professional advice or an approval, recommendation, endorsement or sponsorship by us. The information and content of the Websites and any content made available via the Services does not address a User’s particular circumstances and accordingly, Users should not rely upon the content of the Websites or anything presented as part of the Services as a substitute for proper professional advice. We accept no responsibility for any reliance placed on information or content provided on the Websites or via the Services.
4.3.2 In the Websites, or in any of the content present as part of the Services any frame, link or reference to or information about other websites, persons, information or the products or services of any person is produced solely for convenience and is not an endorsement or approval of or a representation of, an affiliation with those parties, their views or their products or services.
4.3.3 We do not warrant the truthfulness, accuracy, currency, suitability or reliability of any information contained, linked or referred to in the Websites, the content provided as part of the Services, or any other website.
4.4.1 The User takes full responsibility for any information, data or any other material posted on or sent to or via us, the Websites or any other person and the User should at all times ensure they are aware of the lawfulness of such information or data. We have no obligation to make ourselves aware of any such information, data or any other material on any of the Websites or provided to us or any other person (including for the purposes of the Employment Services).
4.4.2 All messages sent via the Websites are sent at the risk of the sender. We accept no liability for the content of transmitted messages, or non-receipt or non-transmission of any message for any reason.
4.4.3 We may add information at our discretion to any message sent through or via the Websites. The content of any added information is to be determined at our sole discretion.
4.4.5 We reserve the right to remove or cause to be removed any information posted on the Website by any User.
4.4.6 Users may not, without our express permission in writing transmit to any person on, by or via the Websites any:
(a) advertising messages;
(b) messages of an annoying, offensive or distasteful nature; or
(c) messages of an excessive volume (in our reasonable opinion).
4.4.7 Each User undertakes not to send messages to any person who may not wish to receive a message.
4.4.8 Posting or transmitting to, from or via the Websites any unlawful, threatening, defamatory, or obscene material, or any other material that could give rise to any civil or criminal liability under the law, is prohibited.
4.4.9 To the fullest extent permitted by law we are not bound to take any action as a result of any complaint that we receive with respect to the Websites or any information or messages posted on or sent to or via, the Websites.
4.5.1 Other than as required by law, we make no representations or warranties whatsoever about any other website which may be accessed through the Websites. Links are provided as a courtesy to you only and in no way should be interpreted as an endorsement or approval of or affiliation with any other website.
4.5.2 We are not responsible for any information or opinions published on any website linked or referred to in the Websites.
4.5.3 Other websites accessed through links on the Websites, or advertisements, their referral buttons or embedded hyperlinks, might contain representations or offers which Users can accept by linking to a relevant website and executing a transaction. These are not representations or offers made by us and the relevant third party is solely responsible to Users for the delivery, condition and suitability of any products or services Users purchase by accessing those websites.
4.6.1 The User must ensure that their access to the Websites is not illegal or prohibited by, and that they at all times comply with, any applicable laws.
4.6.2 We do not warrant that the content of the Websites complies with the laws of any country outside of Singapore. If Users access the Websites or any third party Websites from outside of Singapore, they do so at their own risk and accept responsibility for ensuring or confirming compliance with all laws that apply to them as a result of that access or any consequent transactions or dealings with us.
4.7.1 The User (including without limitation any Employer, General or Registered User or Subscriber) hereby irrevocably indemnifies and holds us harmless from and against any and all claims, loss, damage, cost (including legal costs on a full indemnity basis), expense or liability to, by or of Alpha Global Network or any other person arising from or in any way related to:
(a) any act or omission of the User in breach of these General Terms;
(b) any use by the User, whether direct or indirect, of the Websites;
(c) any act or omission of the User in any way related to the Employment Services;
(d) any negligence, breach of contract, or other wrongful or unlawful conduct of any kind by or on the part of the User; and
(e) any claims that any User Materials (defined below at clause 6.1.4) infringe any rights (including but not limited to Intellectual Property rights) of any third party.
5.1.1 Unless otherwise expressly notified by us, all Intellectual Property and other rights of a proprietary nature comprised in the Websites, any software, content, information or any other materials contained in or otherwise connected with the Websites or any of the Services is our exclusive property. “Intellectual Property” shall, for the purpose of these General Terms, mean all copyright (including moral rights), patents, designs, trade marks, trade names, logos, goodwill, trade secrets, confidential information, computer programs, electronic circuit layout rights, plant breeders rights and any other similar rights of a proprietary nature.
5.1.2 We reserve all of our rights with respect to all of our Intellectual Property.
5.1.3 Except as otherwise provided by these General Terms, and to the fullest extent permitted by law, Users may not in any way or by any means reproduce, adapt, communicate, broadcast, decompile, disassemble, download, copy, store, reverse engineer, distribute, transmit, print, display, perform, publish or create derivative works or subject matter from any of the materials on the Websites, any software, content information or any other materials contained in or otherwise connected with the Websites or any materials provided as part of the Services without our prior written consent.
5.1.4 To the fullest extent permitted by law, any information posted on the Websites or sent to us by a User (“User Materials“) and any Intellectual Property existing therein becomes our property from the point that it is uploaded to any of the Websites and the relevant User or any other person releases and waives all their rights and interest including any Intellectual Property Rights in that information. The User and/or any other relevant person (as applicable) remains liable for any claim by any person for any loss, damages, cost or expense of any kind in any way related to that information.
We take the posting of any material which amounts to defamation, infringement of intellectual property or breach of our General Terms seriously. The following procedure for giving us notice of any such material is incorporated into our General Terms. To help us deal with such material quickly and effectively, we ask that you comply with the provisions set out in this Notice and Take Down Procedure.
We will review any Take Down Notice (as defined below) as soon as reasonably practicable and will act expeditiously to remove any material that we have reason to believe is defamatory, breaches the intellectual property rights of any third party and/or is otherwise in breach of our General Terms (‘Offending Material’). As part of our response, we may remove or disable access to any Offending Material. You authorise us to contact the person, firm, company or organisation that submitted the Offending Material to alert them to the action we are taking.
A Take Down Notice is a legally significant document. You are recommended to take legal advice on your legal rights and obligations before giving a Take Down Notice.
To be valid, a Take Down Notice must contain:
(a) sufficient information to enable us to identify the allegedly Offending Material. If there are large amounts of allegedly Offending Material, please provide a representative list of such materials, for example, copies of the infringing material and identifying information, such as the name of the account from which the material has been posted or contributed;
(b) sufficient information to enable us to identify and locate the allegedly Offending Material (for example by providing the date and time on which the material was made available on the Websites;
(c) identification of the person, company, organisation targeted by the Offending Material, or the category of Offending Material (if no person, company or organisation is targeted) and your contact details so that we can contact you (for example, your address, telephone number, email address);
(d) your confirmation, given in good faith, that the material described in the Take Down Notice is Offending Material, that your Take Down Notice is true and accurate and that you are, or are authorised to act on behalf of, the party that has been harmed by and/or is complaining against the allegedly Offending Material; and
(e) Your physical or electronic signature.
Your Take Down Notice should be forwarded by email to email@example.com
If you use an anonymous email service and/or we have no way to contact you back, your complaint will not be valid and will be ignored.
In the event of inconsistency between these General Terms and any terms and conditions attaching to a particular Service (including any Registered User, Subscriber or Employment Service), those terms and conditions relating to a particular Service shall take precedence.
Nothing on the Websites constitutes an offer to provide Services in any jurisdiction if to do so would contravene the laws of that jurisdiction.
7.3.1 We are only prepared to provide the Services on the terms and conditions outlined in these General Terms. If a User orders Services on other terms or conditions, any supply of products or services by us is by way of counter-offer to such offer on the basis of these General Terms which may be accepted by such User by accepting the Services. Any charge by us to any User’s nominated credit card or other electronic payment facility is not an acceptance of that offered terms and conditions but is in implementation of our counter-offer to such User. We will reverse any charge if a User does not accept our counter-offer.
7.3.2 Publishing information about the Services on the Websites does not ensure its availability and price information is subject to change without notice.
We are not liable for events outside our reasonable control. Any act or situation which is beyond our reasonable control is known as a “Force Majeure Event“. In such a circumstance, we are not liable for any failure to perform, or delay in performance of our obligations or contracts under the General Terms. Any act, event, non-happening, omission or accident beyond our control includes (but is not limited to):
(a) strikes, lock-outs or other industrial action;
(b) civil commotion, riot, invasion, cyber-attack, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) interruption or failure of utility services (including the inability to use public or private telecommunications networks); and
(f) the acts, decrees, legislation, regulations or restrictions of any government.
When you send us or the Websites any feedback or suggestions about the Websites or our business, you agree that we can use and adapt any ideas, concepts, techniques, words or images contained in the feedback or suggestions for any purpose and without restriction or compensation.
We reserve the right to co-operate fully with any law enforcement or other regulatory authority in any jurisdiction in respect of a lawful direction or request to disclose the identity or other information about anyone posting materials on the Websites which the authority claims violates any applicable law.
Any failure by us to exercise any right under these General Terms does not operate as a waiver and the single or partial exercise of any right by us does not preclude any other or further exercise of that or any other right by us.
7.8.1 The User may not assign or sublicense any rights granted under or pursuant to these General Terms.
7.8.2 We have discretion to assign or sublicense any rights granted under or pursuant to these General Terms at any time.
Our rights and remedies under or pursuant to these General Terms are in addition to any rights or remedies that we may have under the general law.
7.10.1 These General Terms will be governed by and construed under the laws of Singapore.
7.10.2 All legal content contained on the Websites relate only to the laws of Singapore, unless specifically stated otherwise. The laws of Singapore may be different from a User’s jurisdiction’s laws.
7.10.3 Users irrevocably agree that the courts of Singapore shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these General Terms or its subject matter or formation.
Any provision of these General Terms which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions of these General Terms or the validity of that provision in any other jurisdiction.
For the avoidance of doubt, we may terminate these General Terms, your use of the Services or any license or agreement arising under or pursuant to these General Terms, at any time and without prior notice.
The parties agree that the General Terms have been prepared in English and to the extent any translation of these General Terms is necessary, such interpretation must be consistent with the English meaning of these General Terms.
If you, for example:
on or via any of the Websites, some or all of your personal information (including your name, job title, job function, company’s name, telephone, fax and mobile numbers, postal and email address, the industry you work in and your area of interest) may be collected by AGN. We also collect personal information from you when you contact us (by email or otherwise).
We use the following cookies:
With regard to each of your visits to the Websites we may automatically collect the following information:
We may also collect information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the Websites (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
You may opt out of the Google Analytics Display Advertiser Features through Ads Settings in your Google Account. You may also opt out of Google Analytics using this browser ad-on
All of the personal information described above will be stored on AGN’s user database (unless you notify us that you no longer wish us to retain such information, in which case it will be deleted). AGN will only use your personal information in order to contact you (for example by email, mail or telephone) for those purposes to which you have previously consented on the site. For example, if you register on the site, AGN will email to you AGN’s newsletter and, if you wish, contact you about relevant products and services offered by AGN or by reputable third parties. AGN will also contact you to market its products and/or services where it has obtained your details in the course of a sale of any of its products or services. If you do not wish to receive information about AGN’s and/or third parties’ products and services, please tick the relevant box on the registration form when you register or, subsequently, via the “edit my profile” button at the bottom of the home page. You may cancel your subscription to AGN’s newsletter at any time by clicking on the link at the foot of any edition of the newsletter or marketing communication.
Should you request us to amend or suppress records containing your information we will endeavour to do so as promptly as practical, however you may receive communications for a transitional period while we process the records.
AGN will also use the information which you provide in aggregate form (i.e. so that no individual users are identifiable) to determine demographic profiles and browsing patterns in order to
In addition, AGN will use your information to notify you about changes to our services.
AGN will also use the personal information collected from your use of the Websites to administer the Websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, to improve our site to ensure that content is presented in the most effective manner for you and for your computer, to allow you to participate in interactive features of our service, when you choose to do so, as part of our efforts to keep the Websites safe and secure, to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, and to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
We take all reasonable action to ensure that the information we collect and use is accurate, complete and up-to-date.
However, the accuracy of the information depends to a large extent on the information you provide. That’s why we recommend that you
In supplying AGN with your personal information, you agree that AGN may transfer that information (to the extent that it is still held on our database at the relevant time) to a third party who acquires all or substantially all of any AGN entity’s assets or stock or our Website services whether by merger, acquisition, reorganisation or otherwise.
AGN will also share your personal information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract it enters into with them or you, and/or, to the extent you have consented, advertisers and advertising networks that require your data to select and serve relevant adverts to you and others.
AGN is committed to data security and will take the appropriate technical and organisational measures to ensure that your personal information is treated securely. If you subscribe to access our premium content (and, accordingly, enter payment details), AGN offers the use of a secure server. The secure server software encrypts all information which you input before it is sent to AGN.
AGN takes steps to guard against unauthorised access to the personal information of the users of the Websites. Although it makes every effort to create a secure environment for your personal information, AGN cannot guarantee the safety of any personal information which is transmitted to us on-line and/or via email as, unfortunately, the transmission of information via the internet is not completely secure. Although AGN will take appropriate technical and organisational measures to protect your personal information, any transmission is at your own risk. Once we have received your information, we will use appropriate technical and organisational measures to try to prevent unauthorised access.
Where AGN has given you (or where you have chosen) a password which enables you to access certain parts of the Websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.